Meet The Team
Meet our talented team of experts driven by the passion for luxury hospitality and travel.
Managing Director and Founder
Having spent more than fifteen years in Asia, this captivating continent never ceases to amaze Christine. In 1999, having successfully led the expansion for a satellite office of an acclaimed Singapore organization in Bali Indonesia, Christine was appointed the Director of Sales & Marketing at Chiva‐Som, Thailand, in 2001 (‐2005). This enriching environment is where Christine prompted the conception of an independent business venture that would fuse her former experience and expertise. She was keen on providing personal marketing strategies for truly extraordinary travel destinations. As a result, Heavens Portfolio was launched in August 2005 in Singapore.
Vice President PR & Communications
With over 9 years of both in-house and agency PR & Marketing experience, Shirley has worked with a myriad of international luxury, fashion, F&B, travel, and corporate brands. Having lived and worked in Malaysia, Australia, and Hong Kong, Shirley speaks four languages and has undertaken several regional positions and has strong media and brand contacts across Asia Pacific. As Regional Vice President of Heavens Portfolio, Shirley is in charge of developing and implementing key strategies for clients, managing her team in nine regional offices and assisting with business development.
Regional Director of Sales & Marketing (Hong Kong)
Rosana began her career with Mandarin Oriental Hotels Group, gaining unparalleled experience in luxury hospitality, while also establishing herself as a Regional Director. She has contributed over 15 years to different regional sales & marketing teams, including The Peninsula Hotels Group and The Leading Hotels of the World. Prior to her role with Heavens Portfolio, Rosana also expanded her career milestones to Financial Institutions. She was the Head of Lifestyle Management team at Citibank and engaged UHNW members. She also spent years with American Express, as a Relationship Manager of Centurion Card and Regional Manager of Global Travel Service.
Director of Sales (Hong Kong)
Anthony has been fully engaged in the travel agency and hospitality industry for over 20 years. He was involved in developing leisure packages during his 8-year service with Thomas Cook and Shun Tak Travel, and has travelled to popular destinations and attended travel trade fairs around the world. Thereafter, he was acting as the Assistant General Manager with both Travel Expert and Sunflower Travel for 10 years, specializing in sales and marketing strategies. He gained valuable experience in the business development of leisure packages, corporate travel management, outbound leisure tour, M.I.C.E. and cruise vacations. He was also appointed as the Director of Business development of Mövenpick Hotels & Resorts to look after the Pearl River Delta region in China between 2010-13. He holds the Bachelor of Arts with Honors in Business Management from the University of Wolverhampton, U.K.
Sales Manager (Hong Kong)
Jaa started her marketing career since 2014, experienced in e-commerce and digital marketing management. She was a Sales Manager at The Royal Garden, serving travel agencies, mainly in the Japanese market. She has professional selling skills in luxury five star accommodation and in award-winning restaurants listed in the Forbes Travel Guide & Michelin Guide. She is very knowledgeable in business development, representing hotels to take part in major trade activities with Tourism Boards. She also traveled to China, Japan, Korea, Thailand and Malaysia for business and continues to bring her comprehensive expertise to this role.
Senior Sales Manager (Hong Kong)
Lilith started her career as a personal assistant in the Development Team of Shangri-la Int’l head office for 7 years. She has gained another 20 years hospitality experience and previously worked as Key Account Manager in the Global Sales Office HK of Accor Hotels. She has developed strong business rapport with key MICE agents and TMCs. Lilith joined Heavens Portfolio in Aug 2019, and will dedicate her passion and extensive experience to the luxury travel trade industry.
Sales Manager (Hong Kong)
Carrie started her career as a sales associate at Michael Kors. With her talent in meeting her customers’ needs as well as providing outstanding customer experiences, she was awarded the best sales person in Asia Pacific for 2 consecutive years. With her sales skills and strength in customer service, the role of VIP account manager in the Burberry Group was her second step to further hone and develop her skills. Carrie is a person who likes challenges, and this had led her to become a core team player in Citibank as a Lifestyle Relationship Manager who handles the top tier VIP accounts. She has joined Heavens Portfolio to lend her strengths and relationships to the growing team.
Sales Executive (Hong Kong)
Vanessa joined Heavens Portfolio in July 2018. She has over 20 years working experience in the travel industry and previously worked as Sales Manager in OTA, and more than 10 years working experience in product development. She is confident that she can contribute to the Sales team in Heavens Portfolio with her experience and skills.
PR & Communications Manager (Hong Kong)
Phoebe graduated with an Honors Degree in Journalism and Communications and has 6 years of experience in the media industry, focusing on hotels, travel, and lifestyle features. With her knowledge in hotels and travel, and her strong relationship with the Hong Kong media network and key influencers, she will bring more PR exposure to Heavens Portfolio clients.
Director of Sales (China)
Jane joined Heavens Portfolio’s Shanghai office in July 2011. Being a proud Shanghaiese who has more than 15 years of hospitality experience, Jane previously held hotel sales and marketing positions at Okura Garden Hotel Shanghai and The Leading Hotels of the World. Combining the industry experience and the client base already secured, she is confident to discover many new opportunities for Heavens Portfolio.
Director PR & Communications – China (Shanghai)
Lica has over 10 years working experience in the media and luxury travel industry as Features Editor of Femina magazine, Features Director of Extraordinary Traveller magazine, Editorial Director of Travel Info magazine and PR & Marketing Manager of Heavens Portfolio. Lica recently rejoined Heavens Portfolio as PR & Communications Director of China in 2018. She is passionate in driving innovative strategies to further enhance Heavens Portfolio China’s communication, public relations, social media and events. Lica is leading her high performing team to improve and grow Heavens Portfolio’s clients’ brand and increase their competitive advantage in the China market.
Assistant Sales Manager (Chengdu)
Scarlett once worked in Mauritius for 2 years in the tourism industry, in which she had a deep understanding of customers behaviour for Island products. She worked as a high level Island wholesaler, and the experience has brought her more luxury service skills. She is very excited to join Heavens Portfolio and hopes to introduce more high level and luxury hotels to the Chinese market.
Sales Manager (Shenzhen)
Ruby truly understands the role of being a sales manager in a luxury industry with over 10 years working experience with a High-end tailor-made travel agent. She is proficient in achieving, analysing, leading and satisfying the demands of discerning clients which makes her ready and confident for a new career with Heavens Portfolio .She is mainly in charge of Shenzhen & Guangzhou markets and will fulfil her role with passion and sincerity.
Sales Manager (Shanghai)
Jessica joined Heavens Portfolio’s Shanghai office in March 2019. She has almost 10 years working experience in the travel industry. She previously worked for China Eastern Airline, Air France/KLM and Air Canada at Shanghai International Airport. She then worked as Travel Consultant and Lifestyle Manager for Ten Group (Shanghai Office). Jessica is excited to join the professional and dynamic Heavens Portfolio team; she brings her passion and experience in the travel industry to enforce the team at Heavens Portfolio.
Corporate Sales Manager (Shanghai)
Phyllis joined Heavens Portfolio in 2019. She has worked in the S&M team of the Portman Ritz-Carlton and the Westin Bund Center Shanghai and comes with more than 7 years experience in customer communication and business development. She is excited to devote her positive attitude and spirit of exploration to a new career.
PR & Marketing Manager – China (Beijing)
Amos comes with strong experience in marketing and media and has worked with official hospitality provider Jet Set and top golf magazine, GOLF. As the former Managing Director of GOLF Magazine China, she was in charge of the magazine’s plan, editorial content and the team’s management. She also has good relationship with brands, golf clubs, tourism boards and airline companies. Her strong contacts and abilities will strategically leverage clients across a multitude of media and develop more marketing opportunities for our clients.
Sales Manager (Guangzhou)
Emily joined Heavens Portfolio in 2019 and will oversee the Guangdong area for the company. She has 10 years of overseas experience living and studying in New Zealand. With her solid understanding of the bespoke overseas luxury travel market and 10 years in a business development position, she can add value and lend her expertise to growing our clients’ business in the region.
PR Assistant Manager – China (Shanghai)
With 9 years of media and luxury travel industry working experience, Doris worked as creative editor of News Times, senior editor of Extraordinary Traveller, operation of Shoufuyou and chief editor of Jibird Travel. Recently Doris joined Heavens Portfolio as PR Assistant Manager of China in 2018. With her strong understanding of media and hospitality industry, Doris will bring more value to the clients’ publicity in the China market.
Sales Manager (Beijing)
Irene joined Heavens Portfolio in 2018 and had 14 years of work experience in the travel industry. Her previous job was as director of America Division of HH Travel (high-end brand of Ctrip) for 7 years. After obtaining the graduate degree of luxury brand management, she hopes to perfectly combine high-end tourism with luxurious hotels. Working with Heavens Portfolio, she will assist our clients to have a better understanding of the Chinese high-end tourism market and travel trends of high net worth individuals.
Digital Marketing Assistant Manager (Shanghai)
After obtaining a Master’s Degree in Cinematography in France, Juniper started her career as an editor/journalist. She has 2 years of working experience with traditional media and press; she started as a Senior Editor with a travel magazine and has extensive experience in writing. For new media, she also has relevant experiences with TV and websites, managing the social media channels of cosmetic brands and gourmet food etc. In June 2018, Juniper joined Heavens Portfolio China’s PR department as a Digital Marketing Assistant Manager and is mainly in charge of social media operations. She also assists the China PR Director of Marketing & Communications with related issues.
Sales Manager (Shanghai)
Josie joined Heavens Portfolio in July 2018. She has more than 10 years experience in the travel industry and previously worked as Global Sales Manager in Hyatt’s Regional Office, serving travel agencies and PCOs in Shanghai including Ctrip, MCI, CITIC Travel Agency, etc. Josie is excited to join the Heavens Portfolio China team and will focus her full efforts on the Luxury travel industry.
Sales Manager (Beijing)
Joyce joined Heavens Portfolio Beijing office in 2018, after achieving a Master’s degree of Tourism Management from Switzerland in 2010, she devoted herself to the travel industry. She previously worked at overseas destinations such as the Maldives, then returned to China to work with high-end travel agencies like Lavion. With her 8 years of experience in the travel industry, she is excited to contribute to her role at Heavens Portfolio.
Sales Manager (Shanghai)
Lynn joined Heavens Portfolio Shanghai office in April 2017. She has more than 7 years experience in the travel industry and has previously worked as an account manager in Kuoni, one of the biggest destination management companies in Europe, and has very good relationship with agents. Lynn is very happy to start a new career with the Heavens Portfolio team and will continue to do her best in the Luxury travel segment.
Sales Executive (Chengdu)
Connie Zhong Joined Heavens Portfolio’s Chengdu office in February 2017. She once served in the High-end travel industry in Chengdu, and had previously acted as Tahiti Inbound Tour Operator. She will continue to expand on her existing network of key partners and continue her sincere and steady growth in the industry.
Sales Manager (Shanghai)
Tina Joined Heavens Portfolio’s Shanghai office in February 2017. After achieving a Master’s Degree in Marketing in France, she devoted herself to the travel industry. She previously worked as Travel Consultant and Lifestyle Manager for domestic tour operators in Paris and Ten Group (Shanghai Office). After joining Heavens Portfolio, Tina brings her passion and experience in the travel industry to strengthen Heavens Portfolio.
Corporate Sales Manager (China)
Echo Gu joined the Heavens Portfolio team in November 2014 as Corporate Sales Manager. Echo was previously Corporate Assistant Sales Manager for the Park Hyatt Shanghai and was serving various luxury accounts such as Richemont, LVMH, Ernst & Young and top tier local corporations in China. Prior to this, Echo was an Account Executive of the Puli Hotel. She is very happy to oversee the corporate segment of Heavens Portfolio.
Sales Executive (China)
After studying in the UK and achieving Master Degree in Science of International Marketing with specialism in Customer Management, Emily worked with Constance Hotels and Resorts handling China marketing and PR activities. She joined Heavens Portfolio’s Shanghai office in July 2015. Proud of being one of the members, Emily continues to be passionate about the luxury travel industry and is confident and ready for a new career with Heavens Portfolio.
Corporate Sales Manager (China)
Suzy joined the Heavens Portfolio team in October 2014 and comes with 10 years of experience in the travel industry. She previously worked as product manager for HH Travel, Luxtrip, CITS and Xin Ya International travel agency. Suzy is in charge of MICE, incentive, group and government travel based in Beijing.
Sales & Marketing Manager (Beijing)
Jean joined Heavens Portfolio in 2014 to oversee sales and marketing activities for Beijing. After 5 years of study in the UK where she received a Master’s Degree in Management, Jean returned to China and devoted herself to the luxury travel industry. She previously held positions in luxury hotels and high‐end travel agencies, and now brings with her more than 6 years’ experience to Heavens Portfolio. Jean will exhibit her passion and knowledge, continuously discovering new opportunities for our clients and the team!
Sales & Marketing Coordinator (China)
Stella joined the Heavens Portfolio Shanghai Office in April 2013 as Sales & Marketing Coordinator. A native to Shanghai, she brings with her more than seventeen years of experience, having previously worked with luxury hotel Okura Garden Hotel Shanghai in the PR & Customer Management Departments. Stella is full of energy and is eager to contribute her ability and value to the team and our clients.
Sales Manager (Singapore)
As a veteran in the travel industry, Melvin has accumulated vast working experience in the trade. Prior experience of working in different areas of the industry, such as a top 5-star airline as well as a luxury cruise line, has given him numerous opportunities and platforms to formulate strategies and effect solutions in this dynamic and volatile environment. Passionate in the travel industry, Melvin has built an extensive network with various key industry players and stakeholders over the years. He has a keen eye in developing trade relations as well as collaborative marketing, with a focus on enhancing brand presence.
Sales Manager (Singapore)
A seasoned travel trade professional, Lesley has worked in Singapore’s leading outbound travel agencies, successfully developing products and sales strategies across destinations, and helping businesses to develop new market segments with quantifiable results. With a solid background in product and business development as well as MICE, Lesley has also represented Dubai and New Zealand Tourism in her pervious tenures, with a focus in developing trade relations and managing marketing campaigns.
Sales Manager (Singapore)
After her graduation where she majored in Tourism and Events Management, Valarie started off her career with TTG Asia Media and supported the travel trade events in Asia. Travel trade events eventually got her interest in joining a hotel property. Prior to joining Heavens Portfolio in August 2019, she undertook a catering sales role in a luxury 5 star hotel and is experienced in wedding and corporate segments. Valarie is excited to contribute and discover new opportunities for HP clients and the team.
Marketing & Public Relations Manager (Singapore)
Carolyn is a professional Marketing Communicator with 15 years of experience in the hospitality industry. Prior to joining Heavens Portfolio, she helmed the role of Assistant Head of Department in Marketing Communications with Dorsett Singapore. Passionate in the hospitality industry, she has also worked with international hotel brands including Fairmont Singapore, Shangri-La Hotels & Resorts and Swissôtel The Stamford. Carolyn places a high value on her media relationship and is looking forward to garnering media exposure for Heavens Portfolio’s clients across the luxury hospitality market in Singapore.
Personal Assistant to Managing Director (Singapore)
Karen joined the dynamic Heavens Portfolio team in June 2018 as Personal Assistant to Christine, bringing with her 18 years of office administrative experience in the hospitality industry in Singapore and Macau. Having been instrumental in the successful pre-opening of Macau Integrated resorts with award winning multi-national teams, Karen is highly motivated, skilled at multi-tasking with a strong attention to details.
Sales Manager (Singapore)
Denise started off her career in the travel trade industry 15 years ago with Reed Travel Exhibitions where she supported the planning and execution of major travel trade events in Asia. Her love for travel and desire to learn and getting to know different cultures inspired her to choose a flying career with Emirates Airlines in Dubai, UAE; where she was based for 7 years. Prior to joining Heavens Portfolio as a Sales Manager in June 2018, she has had a vast working experience in events sales, planning and management with international hotel brands and unique-theme venues. She is confident that her venture into Heavens Portfolio will be a perfect fit as she devotes to explore new opportunities for the luxury hospitality market in Singapore.
Administration & Account Executive
Cheryl has over 10 years of experience managing business relations and projects in the travel and hospitality industry. She previously worked with the Singapore Airport Terminal Services for 5 Years, overseeing ground handling services for passengers from Singapore Airlines, Swissair, Royal Brunei, SilkAir and Philippine Airlines. She also provided administration and accounts support to Singapore River Boat, where she coordinated and set up the department for Joint Venture Promotions to ensure customer satisfaction. Cheryl holds an Advanced Diploma in Business Management.
Indonesia ／ Vietnam
Director of Business Development (Indonesia-Vietnam-Singapore)
After spending several years planning events at the operational side of hotels, Franscisca fell in love with hospitality and embarked on her journey across Europe, Middle East, and Asia. Having catered events and weddings in an ultra luxury 5-star hotel, pioneering a conversion of a serviced apartment chain to a lifestyle hotel group, and tailoring off-the beaten programs for a luxury DMC, Franscisca has a ingenuous and creative perspective of the industry.
She is joining Heavens Portfolio with multiple roles and tasks but primarily to manage Sales & Marketing activities and develop opportunities on the Indonesian market, to take care of the PR & Marketing side of the business for Heavens Portfolio’s clients in Singapore, and to open up the development of the Vietnam market.
Sales Manager (Jakarta)
Olando joined Heavens Portfolio on October 2018. He has background in Hospitality Management and he also has 6 years experience in Luxury Hotels in Indonesia as the operation team. He understands what kind of product and service is required in a luxury hotel. During the last 2 years, Olando was working for a GTA where he also has the exposure of some of our hotel clients and key partners in Indonesia. With all his experience he can help generate growth together with Heavens Portfolio in the Indonesia Market.
Director – India (Mumbai)
The true Bombay girl, Hita finds the city fast paced, resilient, cosmopolitan, unbiased and cannot imagine living anywhere else. Hita has worked in varied industries including banking and MNCs. She has been in the travel industry for over a decade, earlier with Tourism Boards and representation companies presenting Mauritius, Sri Lanka, Nepal, Seychelles, Korea and many more. Hita has a deep desire to dedicate a few hours a month for a social causes close to her heart. As one of the original team members, Hita is confident to discover many new opportunities for Heavens Portfolio.
PR, Communication and Marketing Manager (New Delhi)
Daisy Basumatari brings with her over 9+ years of experience designing, formulating and executing PR campaigns in both agency and in-house settings. She has proven success in developing, managing and implementing media strategies and measuring results across traditional & digital media, and content marketing. She brings to the table a strong network of media contacts. In her previous assignments, she has had the opportunity to work with reputed hospitality brands such as Leela Palaces Hotels and Resorts, Lebua Hotels & Resorts, Sarovar Hotels & Resorts, Ritz Carlton Bangalore and more.
Sales Manager (Mumbai)
Sonal started her career in an airline industry post her IATA certification & majoring in Economics. She has over 10 years of experience having worked for a number of global companies like Wipro, Singapore Airlines & AVIAREPS India. She has been instrumental in promoting diverse clients – tourism destinations / hotels / scenic train in India through sales and advertising cooperation’s both online and offline at AVIAREPS AG. Sonal is passionate about travel, photography & loves meeting new people. And that’s how she has been a champion in organizing roadshows, exclusive travel trade events, luxury dinner events & familiarization trips. An all-rounder – from social media, product trainings, marketing campaigns & connecting with people in the travel industry, she is quite the linguistic kind…she speaks Tulu, Kanada, Hindi, Marathi, Gujrathi, and English. Sonal is ready with all her zeal to work for Heavens Portfolio.
Assistant Sales Manager
Ruhita holds an IATA Diploma degree and carries 10 years of experience in travel and trade. Her professional background broadly includes working with representation companies catering to countries such as Sri Lanka, Maldives, Bintan, Sarova Group – Kenya & Sharjah Tourism Board. Along with her tenure she has also being a part of Travelguru.com, ITC – Fortune Hotels, Ramee Group of hotels. Ruhita is excited to join Heavens Portfolio to develop partnership with agents, discover new opportunities for our clients and to promote outbound luxury hotels & resorts with her full focus & efforts.
Sales Manager (North India)
Milly started her career in the travel industry almost 9 years ago in the country’s capital city of New Delhi. She completed her post-grad in Hospitality & Tourism Management at Jammu University. Ever since, there was no looking back. Working with some of the best industry employers through the years, she gained enriching experiences with Cox and Kings, Abercrombie & Kent, Flight Center India & Quintessentially Travel India. She is a national swimmer and her love for sports made her devote a year of her career to organizing committee CommonWealth Games 2010, held in India. Milly’s love of travel is also fueled by her love of food and she is constantly reaching for new horizons, both cultural and culinarily. Passionate about adding value through unique experiences and elite offerings, her venture to Heavens Portfolio is a perfect fit.
PR, Communication & Marketing Consultant (Mumbai)
Nilam is an IATA certified professional with over 10 years of experience in managing diverse travel industry functions. Prior to joining Heavens Portfolio, Nilam was working as Business Manager with Beautiful Planet – a Tourism Representation company in Mumbai, and was handling diverse portfolios for three vibrant tourist destinations: Tourism Ireland, Tourism Victoria and Tourism Trinidad & Tobago.
An expert in organizing travel trade, media events and roadshows, she is also well versed with organizing trade, consumer and media, contests and familiarization trips.
Sales Manager (Mumbai)
Sudarshana has had work experience in the travel industry for the last 11 years and she started her career with Make My Trip Assam & Kolkata city. She has had opportunities to work with a few big travel companies such as Via.com, Cox and Kings, and TUI in the MICE Vertical. She has relocated to Mumbai for the last 5 years and looks forward to expanding her passion for travel at Heavens Portfolio.
Sales & Administration Executive (India)
Priti joined the India team in May 2015 to assist with sales and marketing activities. She has over 10 years of work experience in the insurance Sector handling daily operational activities, client servicing and administration. Enthusiastic about her role in supporting the India team, she is ready for a new career with Heavens Portfolio.
Sales Manager (Taiwan)
Natasha joined Heavens Portfolio as Sales Manager for Taiwan, bringing with her 8 years’ of experience in the travel industry, specializing in the tour operator sector. With a strong understanding of the hospitality market and local consumer behavior, Natasha oversees luxury travel sales and marketing activities in the market. Natasha is confident and excited about her continuing work with Heavens’ Portfolio’s leading luxury clients.
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